We respects the privacy of you and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.edenesse.com or use our services.
By accessing or using the Site, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect the following types of personal information:
A. Information You Provide to Us:
Name, email address, phone number, shipping and billing address
Payment details (processed via secure third-party services)
Account login credentials
Feedback, reviews, or support inquiries
B. Automatically Collected Information:
IP address, browser type, and device information
Pages visited and time spent
Cookies and tracking technologies
C. From Third Parties:
Social media logins (when used for account access)
Payment gateways and marketing partners
- How We Use Your Information
We use your data to:
Process and fulfill your orders
Provide customer support
Send transactional and promotional emails
Improve our products, services, and user experience
Prevent fraud and ensure security
Comply with legal obligations
- Sharing Your Information
We do not sell your personal data. We may share your data with:
Service Providers: Logistics partners, payment processors, customer support tools
Legal Authorities: When required by law or to protect our rights
Business Transfers: In case of a merger, sale, or acquisition
- Cookies and Tracking Technologies
We use cookies and similar tools to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences via your browser settings.
- Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
- Your Rights
You may:
Access, update, or delete your personal information
Opt out of promotional communications
Request data portability or restrict certain processing
To exercise these rights, contact us at: edenesse25@com
- Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
- Children’s Privacy
Our services are not intended for users under 18. We do not knowingly collect personal data from children.
- Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date”.
- Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Edenesse
Email: @edenesse25@com
Address: Dispur, Guwahati